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3.8 | 104 Reviews

REGAL PELLET 500 SMOKER AND GRILL

Broil King 496051

In Stock

Features

  • 22 LBS HOPPER SIZE
  • 865 SQ. IN. TOTAL COOKING SPACE
  • 600F / 200F MAX/ MIN OPERATING TEMP
  • 5 PIECE CAST IRON COOKING GRIDS

Quick Specs

  • Type: Pellet BBQ
  • Energy Star Rated: No

See More

 
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ASH MANAGEMENT SYSTEM

A clean burn pot ensures consistent performance and sifts ash easily into the ash catcher, which forms part of the Pellet Grill

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PELLET HOPPER

The Regal Pellet Grill's high-capacity 22 lb (10 kg) pellet hopper holds an entire bag of pellets, plus the roughly 2 lbs that you may have left over from your last cookout. On the back of the hopper you

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MEAT PROBES

Two stainless steel electronic meat probes connect directly to the Broil King® controller allowing you to monitor not only the grill temperature but also the temperature of the food you

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REGAL DIGITAL CONTROLLER

Featuring a deluxe, WiFi and Bluetooth®-enabled appliance control panel, the Broil King® pellet grill is at the command of your fingertips. It displays the current and target temperatures for the pellet grill as well as two temperature probes. Three integrated quick-set buttons enable you to easily select a smoke, roast or grill setting while appliance-style toggle buttons let you select the temperature in either broad, 10-degree increments, or more precise, 1-degree increments. The ultra-bright, angled back-lit screen is designed to be easy to read during the day or at night.

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HEAVY-DUTY BURN POT

The heavy-duty stainless burn pot is designed to let your Broil King® pellet grill reach a scorching 600°F (350°C); perfect for searing steak. The burn pot

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PREMIUM ROTISSERIE KIT

Combined with the powerful 15,000 BTU stainless steel rear burner, the Broil King® rotisserie is perfect for slow roasting even large cuts of meat. The kit includes a sturdy spit rod, two heavy-duty meat forks, a unique counter-balance mechanism, and a powerful motor with an auto-reverse function. Use the incredible range of control to get the perfect golden brown results.

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PELLET GRILL APP

Download the Broil King® app for the full Broil King® pellet grilling experience. The app lets you control your grill from anywhere so you can set target cooking temperatures, start cooking programs, and even browse pellet grill recipes and FAQ

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Porcelain-Coated Cast Iron Cooking Grids

These grids are made from cast iron and coated with a matte, porcelain finish. They hold heat effortlessly and deliver the best sear marks for the perfect steak. On the opposite side of the grids you

ASH MANAGEMENT SYSTEM A clean burn pot ensures consistent performance and sifts ash easily into the ash catcher, which forms part of the Pellet Grill

PELLET HOPPER The Regal Pellet Grill's high-capacity 22 lb (10 kg) pellet hopper holds an entire bag of pellets, plus the roughly 2 lbs that you may have left over from your last cookout. On the back of the hopper you

MEAT PROBES Two stainless steel electronic meat probes connect directly to the Broil King® controller allowing you to monitor not only the grill temperature but also the temperature of the food you

REGAL DIGITAL CONTROLLER Featuring a deluxe, WiFi and Bluetooth®-enabled appliance control panel, the Broil King® pellet grill is at the command of your fingertips. It displays the current and target temperatures for the pellet grill as well as two temperature probes. Three integrated quick-set buttons enable you to easily select a smoke, roast or grill setting while appliance-style toggle buttons let you select the temperature in either broad, 10-degree increments, or more precise, 1-degree increments. The ultra-bright, angled back-lit screen is designed to be easy to read during the day or at night.

HEAVY-DUTY BURN POT The heavy-duty stainless burn pot is designed to let your Broil King® pellet grill reach a scorching 600°F (350°C); perfect for searing steak. The burn pot

PREMIUM ROTISSERIE KIT Combined with the powerful 15,000 BTU stainless steel rear burner, the Broil King® rotisserie is perfect for slow roasting even large cuts of meat. The kit includes a sturdy spit rod, two heavy-duty meat forks, a unique counter-balance mechanism, and a powerful motor with an auto-reverse function. Use the incredible range of control to get the perfect golden brown results.

PELLET GRILL APP Download the Broil King® app for the full Broil King® pellet grilling experience. The app lets you control your grill from anywhere so you can set target cooking temperatures, start cooking programs, and even browse pellet grill recipes and FAQ

Porcelain-Coated Cast Iron Cooking Grids These grids are made from cast iron and coated with a matte, porcelain finish. They hold heat effortlessly and deliver the best sear marks for the perfect steak. On the opposite side of the grids you

Features

  • 22 LBS HOPPER SIZE
  • 865 SQ. IN. TOTAL COOKING SPACE
  • 600F / 200F MAX/ MIN OPERATING TEMP
  • 5 PIECE CAST IRON COOKING GRIDS
  • ROTISSERIE KIT INCLUDED EXTRAS
REGAL PELLET 500 FEATURES
865 sq. in. / 5,580 sq cm total cooking space including porcelain-coated warming rack.
625 sq.in. / 4,032 sq.cm. primary cooking space.
Stainless steel spit rod and forks with electric motor.
Steel hopper holds up to 22 lbs of pellets.
Dial-design for easy and precise temperature settings.
Preset temperature buttons: smoke, roast or grill.
Two electronic meat probes.
Broil King® Pellet Grilling App.
REGAL PELLET STANDARD FEATURES
2mm/14 gauge steel construction
Heavy-duty cast-iron cooking grids
Double-wall lid with oven-grade gasket
Durable steel cooking chamber
Sturdy auger with heavy-duty motor
Removable stainless steel drip tray.
Removable ash collector.
Removable hidden grease tray with disposable liners.
Burn-pot agitator for easy clean out.
Large diameter steel chimney with Roto-Draft damper
Removable stainless steel side shelf
Durable steel bottom shelf.
Stylish and durable stainless steel handle.
Four durable steel legs with two leg-levelers.
Two large 8"/20.3cm crack-proof wheels.
Integrated bottle opener on side shelf.
Durable high-heat paint finish (600C/1,000F)

Quick Specs


  • Appearance

  • Type: Pellet BBQ

  • Features

  • Energy Star Rated: No

ASSEMBLY MANUAL

OWNER'S MANUAL

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WHY ARE PEOPLE RAVING ABOUT SMOKE PELLET GRILLS?

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.8 out of 5

71% of reviewers recommend this product.

3 Stars

Rotisserie motor

Famous Amos 4/24/2023

I love my pellet grill its a sweetheart. But I am on my 3rd rotisserie motor has anyone else had any problems? And truthfully I use my rotisserie very little I used my original motor twice and now on my 3rd motor I probably used my rotisserie a dozen times total since I purchased the grill in December of 2023
Originally posted on broilkingbbq.com

No, I do not recommend this product

4 Stars

Cool Grill

Biggie 2/21/2023

This was a work gift for years of service and it took some time to get used to. It takes a while to get to temp and then it fluctuates and its hard to control temps. I did a complete clean from head to toe because there was some sort of blockage and the neighbor was worried there was a fire because of how smoky it was. Im excited for spring to hit so I can get back to it and perfect my skills
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Amazing Smoker

DRMCN 2/21/2023

I have bought this smoker and it has changed my whole way of cooking I have done everything from hot dogs to briskets and it makes the most delicious food
Originally posted on broilkingbbq.com

Yes, I recommend this product

1 Stars

Shame on you BK

jojacques 9/9/2022

So sad I spent my money on this grill on a BK in general. 1- Temperature is very low and inconsistent with 3rd party thermometer. Grill shows 350F thermometer shows 200F. Takes forever to cook the food. 2- After 6 months already had to contact BNK to get a replacement controller and temperature probe as both were defective. 3- The smart feature of this grill is a total joke. Works 50 of the time and app wont allow to control the grill you can only see the temperature. Exchanged multiple emails with Tech support and still wont work. 4- BK support staff is incredibly rude. Go spend your hard earned money on something else
Originally posted on broilkingbbq.com

No, I do not recommend this product

5 Stars

Great product produces great food

Jazzy 8/10/2022

Ive had this product for 2 years and it never seems to amaze the quality of food it produces and the accurate temp it maintains
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Love our BK500.

DonoBBD 8/9/2022

We have had this BK500 for two years now. We use it all year through the winter here and run 15-20 50 pound bags of pellets through it a year. We have a covered porch that we shovel the snow off to get to the BK500 and use it all year. We also added a griddle to use up any left overs we have from big smokes.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

NICE GRILL

MARK A 4/24/2022

VERY NICE PELLET GRILL. REALY ENJOY. THE SERVICE DERPARTMENT NEEDS A LOT OF HELP. HAVE ONE TEMPERATURE PROB THAT DOES NOT WORK AND CAN`T GET REPLACED.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

Great smoker

Dwourms88 4/18/2022

The smoker was easy to assemble very well built. My only issue was installing the wheels the threads were painted over making it difficult to tighten the nuts one of the studs actually broke off but I was able to fix it. Operation wise it has been good the temperature probes are garbage both read very different temps so I rely on my own manual probe. The app works but I dont rely on it 100 because it tends to glitch out half the time. The auger definitely doesnt like larger pellets so get the smallest ones available. Other than those few small things its been very reliable.
Originally posted on broilkingbbq.com

Yes, I recommend this product

3 Stars

Android App hasnt worked for months..

Kram 4/14/2022

Android App used to fairly well then it was updated and now has not worked for months - Very disappointing... Grill temperature reads 50c hotter than actual temp grill temp.
Originally posted on broilkingbbq.com

No, I do not recommend this product

5 Stars

High Quality and Excellent Features

Schnarh 4/14/2022

Purchased this in August of 2021 ... Chicken Pork Ribs and Brisket have been the primary foods prepared ... just acquired a Broil King Griddle for the preparation of Burgers this weekend ... so far really pleased with this smoker ...
Originally posted on broilkingbbq.com

Yes, I recommend this product

2 Stars

Poor Bluetooth Feature

Duane1 4/4/2022

I bought this unit a year ago and I still cant get the Bluetooth feature to work properly and the temp probes are out of whack and cant get the to communicate with my phone. Not much point in having a Bluetooth feature if if doesnt work. Very disappointed in this product
Originally posted on broilkingbbq.com

No, I do not recommend this product

1 Stars

Frustrating situation but good service

Bren 4/4/2022

I bought this 6 months ago and havent been able to use it because the pellet auger keeps jamming The warranty department is good though just frustrating that it didnt work like new from the start but hopefully after I get the new auger motor the problem will be fixed
Originally posted on broilkingbbq.com

No, I do not recommend this product

1 Stars

Well made pellet grill but

Alwodr 4/4/2022

I had nothing but trouble keeping the temp set. Your customer service was great getting replacement parts out shipped to me but nothing seemed to fix the temp control problem
Originally posted on broilkingbbq.com

No, I do not recommend this product

1 Stars

Never Worked sent parts told service it myself

Brian4 2/20/2022

Bought the smoker and it never was able to set on the temperature I wanted. Instead of replacing the grill I was sent parts with no instructions on how to replace anything. There are multiple wires that need to be disconnected and reconnected and even then there is no guarantee that the smoker would work for the first time. Pretty terrible from a manufacture and customer service aspect. Would recommend going with a different brand.
Originally posted on broilkingbbq.com

No, I do not recommend this product

1 Stars

Loses Temp / Jams

Smoker230 2/9/2022

Bought this two years ago have had nothing but problems with it. Service call came once and replaced a few parts only to have the same thing happen. Lost temp again last night in the middle of a cook RUINED chicken for 6 people.
Originally posted on broilkingbbq.com

No, I do not recommend this product

5 Stars

Great grill

Mlrayner 10/14/2021

Easy to use hold temp really well highly recommend
Originally posted on broilkingbbq.com

Yes, I recommend this product

1 Stars

It would be good if our retail assembled it proper

Lmar 9/19/2021

We bought this smoker under the impression it would be low maintenance and easy to use. Well its easy to use but the quality is just not there. Save yourself some time buy one from Costco. That way if you dont like it you can return it
Originally posted on broilkingbbq.com

No, I do not recommend this product

4 Stars

Built well

Joshua MacD23 7/31/2021

The grill is extremely well built for the price. But I cannot give it 5 stars because the app on your phone for controlling it is horrendous Temps are way off compared to phone doesnt work when setting from phone. List goes on useless app. If they can fix it then its 5 stars cast grates are nice love the flip for grill marks and flip to other site for basting channels. And just very heavy sturdy grill.
Originally posted on broilkingbbq.com

Yes, I recommend this product

1 Stars

Wont settle into low smoke temp range.

Willis 6/26/2021

I have had the Regal 500 Pro for a month now. It wont go any lower than 254 deg. F. I have changed the controller temp probe and the fan. Customer service keeps sending parts that dont fix the problem. I am am really frustrated after the amount of money I spent on this thing.
Originally posted on broilkingbbq.com

No, I do not recommend this product

1 Stars

2 years old and its coming apart.

Mitchvaters 6/13/2021

Its 2 years this summer that ive had my regal 400 pellet from when they first came out and i was excited but the welds inside the drum are detaching from the wall. A HUGE let down. Soon i wont be able to use it if a third welds goes. Well see how they handle the warranty.
Originally posted on broilkingbbq.com

No, I do not recommend this product

5 Stars

Great Smoker

Virgil9point 6/9/2021

We bought this smoker last year and it has added to our BBQ experience Everything that we have made so far has been outstanding from Beef Brisket Pork Shoulder Sirloin Roasts. Just incredible. The quality of the build is outstanding its like a tank
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Great performance great features.

Daves bbq 6/9/2021

I bought it about. 10 mouths ago and we love it and great flavour.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

Love the smoke

Kriger 6/8/2021

I bought this bbq right before Easter long weekend. I absolutely love it. It gives food another level of taste. Did I mention I love it??
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Love my grill

Lesterchips 6/8/2021

It gets hot super fast has great control for smoking super easy to clean
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Excellent bbq

Xcal 6/8/2021

Simple stable et consomme peu. Totalement satisfait
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Fantastic product

JesseP 6/8/2021

The true test has been how many pounds of pellets Ive used since owning. This thing is amazing and IMO outshines my friends traegar and has him thinking about his next purchase #broilkingisking
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Awesome

SRP4 6/8/2021

Everything expected and more. Great results everytime.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

Love my grill

B Mazz 6/8/2021

It does what I bought it to do. Ive done briskets ribs reverse sear steaks a dozen pork butts. Everything has turned out great. I love my grill
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Flavour king

Curtismarty 6/8/2021

I bought this pellet grill 3 a months ago and am brand new to the smoker game. Haha be smoked ribs pork belly steaks you name it Ive tried almost everything and its so simple Just make sure you have the pellet hopper full at the start and there are no worries
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

Fantastic BBQ unusable smartphone connection

Enrico 5/31/2021

Fantastic new BBQ experience due to pellets ideal for use on a terras. Would be perfect with a good software connection but the app-connection is totally unusable.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

Great smoker but....

Mike1972 5/17/2021

I am new to smoking and did a lot of research into buying a grill and found this to be the best bang for dollar. With insulated lid and higher cooking temperature it suited all my needs. That being said I have not had great success with the remote app. I did speak with someone at CS and they assured me someone would call to help rectify. That was 8 weeks ago. So I called again and was assured it would get resolved that was 2 weeks ago. So app is still not functional for anything at all. This part has been a big disappointment as it would be nice to monitor temp and probe temps from afar.
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

AMAZING

KB07 4/30/2021

This is an AMAZING pellet grill My husband surprised me with this grill and I am so happy with it. The Regal is so solid and well made. I love the lid the heat stays in this grill even when you open the door. Heats up quickly and temperature remains constant. I love the meat probes. I have read a few people say that they were off but I have had no issue and they seem quite accurate. The display is fantastic nice and bright and easy to read. The ash cleaning tray is brilliant. I love the settings for smoke roast and grill so simple. The bluetooth and wifi are easy to install and the app is great. I have had 2 Traegers and this is by far a superior product and its made in North America. Dont hesitate to buy one of these grills you wont be disappointed
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

This is amazing

Kevin M 3/31/2021

I bought my pellet grill in August and today loaded my 11th 20# bag of pellets into the hopper. Im not one to give reviews but felt the need to share how excellent this grill smokes grills and sears. I just love it It worked excellent in cold weather which was also very important to me. and no need for insulated blankets like some other brands
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Buy It

NewBKFan 2/14/2021

While Im new to pellet grills Im not new to grilling and smoking and I did a huge amount of research on which brand to go with. Was very torn between the BK Regal and other brands most notably the Traeger Timberline given its following and reputation. Went with the BK and was not disappointed Like others have said the quality of this grill is incomparable particularly for the price. It truly is built like a tank. Still learning all of the nuances that come with pellet grilling and the grill itself but realize that Ive got an exceptional piece of equipment here. Ive had gas grills eggs smokers kettle grills etc. but this grill is outstanding and the cooking weve done so far on it reflects the fact that it does everything as advertised. Throw in the true sear capability wi fi/bluetooth rotisserie cast-iron grill and easy-to-remove ash pot and you realize the BK is a whole new animal. And while the fact that we purchased it during the winter with negative zero temps might not be a consideration for every perspective buyer the fact that it does a great job in these seasonal elements is worth thinking about.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

Great pellet grill just a few minor issues

Robert12515 1/30/2021

Did a lot research on pellet grills and decided this one was a great value and would last a long time with care. A few minor complaints 1 the instruction video on assembly has different parts shown that what comes with the grill bottom shelf is perforated while mine is solid. 2 Smoke stack is NOT THE Spin dial ONE but the daisy wheels pointless 3 the pellet dump out is a pain you cant get a bucket under it to catch the pellets because the wheels are in the way and there is not a funnel coming out to guide them away from unit the pellets dont come all out you will have to have some one pushing them out from the top or put tongs into bottom slot and stir. 4 LOVE THE GRILL COVER WELL MADE AND NICE But.... get hung up on the rotisserie in the back if you store it there. 5 MY BIGGEST ISSUES IS THE AUGUR. It sound like its about to break if I use any pellets other than Bk or lumberjack or Webber or cabelas Used a bag of Bear Mountain pellets and you would thing that it was about to break with all the groaning and grinding it made the whole cook ended up dumping them out tried pit boss and same issues. Tried treager pellets and same issues. WHY I had a camp chef and no issues ? These are high quality pellets 100 hardwood and much more available in my area. Overall I would say a 4 star rating have had for about a month. Website and app both need updated and more user friendly. Would be nice to have a video on calibration for the app and probes not sure Im getting a accurate reading.
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Smokin Grill

CanadianSmoker 1/19/2021

Had for almost 2 years. No issues even in cold cold cold weather. Once I got used to the pellet cooking style and used to how pellet grills work this is great. Cooking on a fire is definitely different than cooking on gas bit of a learning curve. We now smoke a lot of foods and have the best grilled steaks we have ever had Strongly suggest.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

More than enough food space.

You eat it 11/26/2020

The good: It was fun to assemble. Everything Ive cooked so far has turned out perfect. The bad: I tried several times to get the Bluetooth to work with my phone. No success. The confusing instructions didnt help.
Originally posted on broilkingbbq.com

Yes, I recommend this product

1 Stars

250lb paper weight

Jmac 11/19/2020

2control boards/temp sensors/ probes. Cannot keep temperatures Takes forever to warmup
Originally posted on broilkingbbq.com

No, I do not recommend this product

5 Stars

Really happy with my purchase

Sean75 9/16/2020

Still learning the ins and outs of this fabulous machine Stepping up from a Bradley digital smoker there is no comparison Love this thing We call it my outdoor oven Ive been trying everything on it .
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Simply Amazing

KrisTheRock 9/3/2020

On the expensive side but completely worth every penny. Easy to assemble and even simpler to use. Built like a tank it feels like itll last 10 years or more. You set the temparature like an oven so you get perfect results every time. My favorite feature so far is the fact that you can monitor the internal temp from a distance. If you work from home you can start a slow smoked cook at your lunch break and set alarms based on internal temp. You can go work and itll let you know when you need to do something. Ive had amazing results for both slow smoking and hoter quick cooks like burgers and steaks. I have yet to try the rotissery though.
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Best grilling and smoking experience.

Smokin Canuck 9/2/2020

Ive had my regal 500 pellet grill/smoker for a little over a month now. I was sceptical at first but once I tried it out there is no other way to cook. Im never going back to propane or charcoal ever again. Got to love the construction and materials used in the grill best quality out of all the pellet smokers and a reasonable price. awesome product and I highly recommend broil king.
Originally posted on broilkingbbq.com

Yes, I recommend this product

4 Stars

Regal pellet 500

Moore532 8/29/2020

Have had the grill for 2 months now maybe. Really enjoying cooking on the grill. App on the phone is nice for when your away from the grill. Very easy to use overall. The handle/shelf broke at the welds the first time I tried to move the grill which is why I gave it 4 stars. Although they sent a new one out rather quickly with no push back when I called. The display flickers once in a while. Not sure if that is going to become an issue in the future but it doesnt bother me to much. I would recommend this smoker all day long. Really enjoying it
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Awesome Grilling Machine

Schmidty 8/24/2020

Easy to use. Fill with pellets. Set the temperature dial. Wait till the temp probe says its done. Eat some perfect BBQ. Just doesnt get any simplier than this. And the rugged construction means this grill is built to last. Highly recommend.
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Great Grill well constructed North American Made

MichaelH 8/20/2020

I found the grill to be one of the best made grills that can keep the temperature set even when the weather gets cold. It has a very thick metal lid and case the cast iron grates are easy to care for as long as you season them regularly. I have cooked Pizza Salmon Burgers Steaks Chicken and Pork Chops. All came out wonderful and never burned or overcooked. The temperature probes are very handy and provide you an added bonus. I have not used the rotisserie yet I settled on just removing the top rack and doing Beer Can Chicken using a Ceramic stand.
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Excellent performance..

vmvpip 8/10/2020

I have to recognize the pellet grill impressed me The performance materials built and the easy way to clean it up put this grill into my dreams.
Originally posted on broilkingbbq.com

Yes, I recommend this product

3 Stars

Great Grill - Terrible Electronics

HeidiHo 8/6/2020

We bought this smoker about six weeks ago and have such mixed feelings. The biggest feeling we have is we paid way too much for what we actually got. The app is terrible. I called support for help with it almost three weeks ago. No one there can help so they say someone is going to call you. No one ever did. I finally broke out a very expensive thermometer I use for roasts etc in the oven and its always within 1-2 degrees of what the oven says its at. The difference between the actual ambient temperature in the smoker was to what the smoker said it was at was between 35-65 degrees. I called support again and they will be sending me out replacement parts ... once they are in stock again. We paid way too much for a grill that needs constant supervision to maintain a proper temperature and to have to do maintenance six weeks into owning to it. My father bought a different smoker for less than half the price a couple of years ago and has never had to do anything to make it work perfectly but it doesnt have a fancy app either.I should have listened to Dad to save a lot of money and a lot of frustration.
Originally posted on broilkingbbq.com

No, I do not recommend this product

5 Stars

As advertised.

Silas 8/1/2020

The material used to construct this behemoth couldnt be better. I am 75 years old and I had this unit put together in 1 1/2 hours. The hardest part of the build was flipping it up on the wheels by myself. I have smoked chicken pork Turkey and a slab of salmon all of them were delicious especially the salmon. I grilled a 4 lbs. Porterhouse at 600 degrees to a perfect medium rare in 18 minutes. The grill heats up quickly and holds the set temp. very well. I love this grill and if you are contemplating a purchase buy this.
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Met or exceeded all of my expectations

Happy Butcher 7/22/2020

I bought this in early May 2020. Through research of pellet grills had decided that Broil King had the features I wanted at the price I wanted to pay. I specifically liked the sturdy build and the thick gauge construction. I have found everything works great. The temperature control is accurate and consistent the phone app works just fine the electronic controls are intuitive and easy to use. The grill is super easy to keep clean and the grease and ash clean-outs are easily accessible. The rotisserie works great. I also bought the cover - its functional and looks good All in all I am very pleased with my purchase. The pellet grill and my Regal 590 gas grill purchased in 2016 combine to cover off all my outdoor cooking needs. Thanks Broil King.
Originally posted on broilkingbbq.com

Yes, I recommend this product

5 Stars

Monster Machine

Mike in TN 7/20/2020

Everything works wonderfully. Even temps and smokes rotisserie is a nice touch the grilling sear has been perfect burgers come out amazing have not had one jam or issue with this auger so far and Ive gone through about 100lbs of pellets. App works great. Solid thick metal that keeps in the heat. I monitored the temp of an 8lb pig shoulder for 16 hours or so and it was consistent on the smoker temp and the pig meat hit 200 and melted in my gloves. I bought one half the price from some guy named Joe in Oklahoma and frankly it was junk constant auger jams igniter issues and worse. My Regal Pellet 500 just works. As it should be.
Originally posted on broilkingbbq.com

Yes, I recommend this product

1 Stars

Junk

RP52 7/19/2020

I bought this smoker about 4 months ago. I cooked burgers on it twice and smoked a roast and after that I couldnt get it to heat up. I called and they sent me a new hot rod I put it in and nothing it would not get hot just kept putting pellets in I called and they sent me a new control panel and temperature sensor still nothing. I called again someone told me I was using the wrong pellets even though I tried telling them it wouldnt even light Im sure that had nothing to do with the pellets. I bought new pellets nothing. Called again and am currently waiting for another hot rod. All they will do is replace parts which would be great if it would work. I asked the last person I spoke with about trying to trace the voltage and they knew nothing Im ready to take it to the dump.
Originally posted on broilkingbbq.com

No, I do not recommend this product